Baby diaper storage bag

The baby mattress with the figures of the months has not reached me yet!! When was it delivered and received and I take orders from the delegate? Where's the mattress? Please send another mattress, or return the amount to the bank you sent you the amount! Otherwise, I will complain to you if you do not respond to my requests, and I will not ask again in your site for the lack of full requests and took the full amount and not connected to the customer and wrote that it was successfully delivered and I did not reach me!! Wait for a quick reply from you within a week only or file a complaint for not reaching my request